Frequently Asked Questions

Why Choose G Jones Artificial Grass?

Unlike most of our competitors, we DO NOT subcontract any of our work out and work closely with the customer to help design the perfect garden for you. All work is carried out by our highly trained team of designers and fitters with over 30 years of experience. ALL our grasses are made in Europe and comply to EU regulations.

Artificial Grass Warranty

Our artificial grass is available in various colours and pile heights, it is UV stable and will not fade in outdoor conditions up to 10-15 years depending on the grass. The fibres are non-abrasive, will not rot or stain and the grasses are both child and pet friendly.

How long does artificial grass last for?

Our Fake grasses will last 15+ years depending on which of our synthetic grasses are installed and the volume of traffic in the area.

How to maintain artificial grass?

Artificial grass isn’t completely maintenance free. It is recommended that you remove all debris and leaves from your fake grass either by using a leaf blower (recommended) or stiff brush making sure you blow or brush against the pile. Synthetic lawns are susceptible to air born weeds, spraying the lawn with weedkiller twice a year is important.

Is Artificial Grass Fireproof?

Synthetic grass should be kept away from ALL hot objects, our artificial grasses are made of a high-quality synthetic material that will just melt when coming into contact with hot objects such as BBQ’s, Fireworks, or hot exhausts form garden equipment. To help prevent melting we add a sand infill to all our jobs.

Can Artificial Grass be Repaired?

Yes, any damage to artificial grass can be repaired. Upon completion we leave large offcuts of grass with the client. If damages occur to your lawn we simply cut out the damage section and replace with the offcuts of artificial turf.

Is Artificial Grass Affected by Cold Weather?

No all our grasses are made from the highest quality material making it durable in the coldest of the uk weather. If your fake grass experiences snow or ice then it may become uncomfortable to walk on as the blades are stuck together don’t worry just let it naturally thaw out.

Does artificial grass drain like real grass?

All our synthetic grasses contain drainage holes allowing the water to flow through without any problem. The base material in the preparation is able to absorb far more water then compacted earth making it better solution for water logged lawns.

Can artificial grass be laid on concrete?

All our fake grasses are designed to be used for just about any flat surface such as decking, flags, concrete, block paving, however it is recommended that you use our underlay to prevent the surface feeling hard, especially in areas where children are going to play.

Does Artificial Grass Require Sand in Them?

Yes, we recommend our fake grasses require a sand infill, this helps to keep the grass more fire resistant, helps weigh down the synthetic lawn, prevents wrinkles or folds, and helps keep the pile vertical.

Is artificial grass suitable for small children?

Fake grass is the perfect, modern, safe play solution for all ages. Artificial grass is soft yet durable and is usable all the year rounding make it a perfect solution for most spaces and can transform a drab and muddy lawn area, playground or tarmac area into a bright, stimulating outdoor play area.

Is Artificial Grass Suitable for Pets?

Yes, the soft, hardwearing surface enables your pet to run and play outside whatever the weather. No more muddy paws, burnt yellow patches or large digging holes.

 

How Do You Clean an Artificial Lawn Used by Pets?

Don’t panic if pets “do their business” on it, our fake grass is permeable and easy to clean. What’s more the artificial grass fibers will remain completely undamaged, the pet urine will naturally drain through the grasses drainage holes. However we recommended hosing the area down with water especially in warmer weather and using a disinfectant from time to time.

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